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Quality process is simple, have a plan for being your word

by admin on November 11, 2007

There is no need for a quality process if you are first and foremost not committed to keeping your promise. Everything about a quality process simply provides the tools needed to keeping promises.

A supplier produces this or that service or product promising a recipient certain benefits. A quality process simply helps a supplier keep those promises. We think it’s easy, it all boils down to asking: starting with me, what do I have to know and do to deliver to the next step in the process what they require, for them to then take and add their value… that then goes on to the next step until finally the customer exclaims “wow, this is exactly what I needed!”.

Explore everything we do at awarenessIDEAS.com. We help your organization develop the awareness process that keeps reminding your people of your company’s promises, how each person fits in, what they need to do to help their internal and external customers be successful and we help you provide appropriate recognition when the process is working.

Quality process: it’s simple. Just create an organization where everyone knows of the promises and has a system for keeping their promises. We’ll help you do it.

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