The holiday season is approaching! Why not show your employees you appreciate their quality efforts with a small gift? there’s a lot to choose from out there, but I personally like this. it’s an inexpensive gift(especially in quantity), and it allows your employees to build it to their liking. just a neat little thing that [...]

Every quality manager looks at quality with a slightly different eye, a slightly different experience and a slightly different way of doing things. What’s in your quality process bag of tricks?

Are you a leader that lets your staff engage in their own quality standards or do you impose a strict code of quality that you [...]

I find that my best moments in quality process come when I can find little things to make my job easier or faster. These little things can be as simple as putting a more experienced person on a task or splitting a task among two employees. I also find that these tend to be the [...]

Sometimes, we’re overwhelmed by the tasks put before us as Quality Process personnel. The pursuit of perfection can lead us to frustration, contempt and irritability. It’s at these points where it’s best that we take a step back from the situation and remember three important facts about quality.

Quality is an infinite process. Any improvements [...]